Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, train staff, and create amazing coffee experiences for customers.
- Company: A top coffee franchise known for its vibrant culture and customer focus.
- Benefits: Earn £11.80 per hour, enjoy flexible hours, and exclusive employee discounts.
- Why this job: Join us to inspire a love for coffee and make every customer's day better.
- Qualifications: Strong leadership skills and a passion for coffee are essential.
- Other info: Great opportunities for career growth in a fun and dynamic environment.
The predicted salary is between 11 - 12 £ per hour.
A leading coffee franchise is searching for a Team Leader to oversee daily operations and foster a customer-centric environment. The ideal candidate will possess strong team leadership skills and a passion for coffee. This role offers hourly pay of £11.80 along with opportunities for career development, flexible work hours, and exclusive employee discounts. Join us in creating memorable coffee experiences while upholding our values of passion, warmth, trust, and courage.
Shift Leader, Coffee Shop: Lead, Train & Delight Customers in Paisley employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader, Coffee Shop: Lead, Train & Delight Customers in Paisley
✨Tip Number 1
Get to know the coffee shop vibe! Visit the place, chat with the staff, and soak in the atmosphere. This will help you understand their values and show your genuine interest during interviews.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or resolved conflicts. We want to hear how you can inspire others and create that customer-centric environment they’re after.
✨Tip Number 3
Show off your passion for coffee! Whether it’s your favourite brew or a unique coffee experience, share it during your interview. It’ll help you connect with the team and demonstrate you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Shift Leader, Coffee Shop: Lead, Train & Delight Customers in Paisley
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences or stories that highlight your enthusiasm for the beverage and how it connects to your customer service approach.
Highlight Leadership Skills: We want to see your team leadership skills in action! Use specific examples from your past roles where you’ve successfully led a team, trained new members, or created a positive work environment.
Emphasise Customer-Centric Mindset: Make sure to convey your commitment to delighting customers. Include instances where you went above and beyond to ensure a great experience for customers, as this aligns perfectly with our values.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Brush up on your coffee knowledge! Be ready to discuss different types of coffee, brewing methods, and what makes a great cup. Showing your passion for coffee will impress the interviewers and demonstrate that you’re a perfect fit for the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained new staff or resolved conflicts. Highlighting your leadership experience will show that you can foster a positive environment and motivate your team.
✨Emphasise Customer-Centric Values
Since the role is all about delighting customers, be ready to share your approach to customer service. Discuss how you’ve gone above and beyond for customers in previous roles, and align your answers with the company’s values of warmth and trust.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
