At a Glance
- Tasks: Lead a vibrant team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% food and drink discount, and a matched pension scheme.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be a key player in shaping the future of our stores and community.
- Qualifications: Proven leadership skills and experience in managing successful teams.
The predicted salary is between 37000 - 37000 £ per year.
As a Store Manager, you can stir up success, empower people, and create that Costa buzz while proudly making greatness every day.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meet all customer needs and drive a strong customer service culture to drive positive NPS, as well as work in the local community to identify and welcome new customers
- Create the perfect setting that customers want to come back to again and again
- Take ownership with brilliant management of sales, profit, our teams, and recognition
- Train and develop your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Store Manager - CSM5 in Newton Abbot employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where your contributions truly matter. As a Store Manager in Newton Abbot, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the potential for significant bonuses, all while fostering a culture of growth and teamwork. Join us to not only lead a successful store but also to be part of a global brand that values your individuality and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - CSM5 in Newton Abbot
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with Costa's values. We want to see how you can bring that 'Win with Warmth' vibe to the team!
✨Tip Number 3
Show off your passion for coffee and customer service! When you get the chance, share your ideas on how to enhance customer experience. It’s all about creating that Costa buzz, so let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success!
We think you need these skills to ace Store Manager - CSM5 in Newton Abbot
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to our store!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique ingredients and how they align with our values at Costa.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with Costa!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Culture
Before the interview, dive deep into Costa Coffee's values and culture. Familiarise yourself with their commitment to diversity, equity, and inclusion. Being able to discuss how your personal values align with theirs will show that you're not just a fit for the role, but also for the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed and developed teams in the past. Think about specific challenges you faced and how you overcame them, as this will highlight your ability to thrive under pressure.
✨Customer Service is Key
Costa Coffee prides itself on customer service. Be ready to discuss how you've driven a positive customer experience in previous roles. Share any metrics or feedback you've received that showcases your impact on customer satisfaction and loyalty.
✨Bring Your Ambition
Costa is looking for ambitious individuals who want to be part of their growth journey. During the interview, express your career aspirations and how you see yourself contributing to the company's success. This will demonstrate your forward-thinking mindset and commitment to progress.