At a Glance
- Tasks: Lead a vibrant team to create unforgettable coffee experiences for customers.
- Company: Join Costa Coffee, the UK's No. 1 coffee brand with a passionate team.
- Benefits: Earn £11.80/hour, enjoy 50% off drinks and food, plus great career development.
- Other info: Be part of a diverse team that values inclusion and community impact.
- Why this job: Kickstart your leadership journey in a fun, dynamic environment with real impact.
- Qualifications: Passion for coffee, team leadership experience, and a can-do attitude.
The predicted salary is between 24624 - 24624 £ per year.
Here at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country. One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you're an aspiring Store Manager ready to head up a team, this could be the perfect role for you.
A bit about the role
As a Team Leader, you'll have your first taste of leadership responsibility, accountability and autonomy. You'll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you'll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What's involved?
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
- Making the most of people's talents they're in the right place to maximise sales
- Training and accrediting new Baristas
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team
- Driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores
- Becoming a brand ambassador and helping us shine
A bit about you
A passion for coffee and people is just the start of what we're looking for. What else makes a great Team Leader?
- Reliability to open and close the store safely and on time
- Team leadership experience in a buzzing environment
- Ability to take on shared responsibility whilst on shift and support team members
- A love of turning knowledge and know-how into hot ideas to help your store succeed
- Willingness to learn and be bold, brave and action-orientated
- Flexible approach and can-do attitude, as each day offers exciting new challenges
What we can offer
We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- £11.80 per hour
- Great Opportunities to develop yourself and progress your career
- Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
- Costa Employee Discount Card 25% off food & drinks in any Costa store when you're not working
- Employee Assistance Programme
- Health & Wellbeing Programme
- Refer a Friend Scheme
- Company Pension
- Opportunity to impact your local community by getting involved
And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Team Leader in Motherwell employer: Costa Coffee
Cuppacoff is an exceptional employer that values passion, teamwork, and personal growth within the vibrant hospitality sector. As a Team Leader at Costa Coffee, you will enjoy competitive pay, generous discounts, and numerous opportunities for career advancement while being part of a supportive and inclusive team dedicated to creating memorable customer experiences. With a strong commitment to community impact and employee well-being, Cuppacoff fosters a dynamic work culture where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Motherwell
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Cuppacoff's values and mission. This way, you can show how your passion for coffee and teamwork aligns perfectly with their vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on your leadership experience and how you've inspired teams in the past. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Bring your A-game to the interview! Dress smart, be punctual, and come armed with questions about the role. Show them you're genuinely interested in leading a team and creating memorable experiences for customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Cuppacoff family right from the start!
We think you need these skills to ace Team Leader in Motherwell
Some tips for your application 🫡
Show Your Passion:Let your love for coffee and people shine through in your application. We want to see that you're not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Tailor Your CV:Make sure your CV highlights any leadership experience and customer service skills. We’re all about teamwork, so show us how you've supported your colleagues in the past and what makes you a great fit for our buzzing environment.
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to be a Team Leader at Costa Coffee specifically. Share your ideas on how you can inspire your team and drive high standards, and don’t forget to mention any relevant achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our passionate team!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Team Leader at Costa Coffee, having a passion for coffee is essential. Brush up on your coffee knowledge, including different types of beans, brewing methods, and the latest menu items. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your colleagues and handled challenges. This will demonstrate your readiness for leadership responsibilities and your ability to inspire others.
✨Emphasise Customer Service
Cuppacoff values customer service highly, so be ready to discuss how you've created memorable experiences for customers in previous roles. Share specific stories that showcase your commitment to putting customers first and how you can bring that same energy to the team.
✨Be Ready for Challenges
The role involves a flexible approach to daily challenges. Prepare to discuss how you handle unexpected situations and adapt to change. Showing that you can remain calm under pressure and think on your feet will set you apart as a strong candidate.
