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For Companies At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create a welcoming store environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Be a key player in shaping the future of a beloved coffee brand.
- Qualifications: Strong leadership skills and experience in team management required.
The predicted salary is between 34400 - 34400 £ per year.
From £34,400 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - Milngavie employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Milngavie
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with Costa's values. We want to see your passion for progress and how you can drive that customer service culture!
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples of how you've developed teams or improved customer satisfaction. Numbers speak volumes, so don’t be shy about sharing them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Costa family. Let’s get you brewing success together!
We think you need these skills to ace Store Manager - Milngavie
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to life!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique ingredients and how they align with our values at Costa.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Costa Coffee
Before your interview, dive deep into Costa Coffee's values and culture. Familiarise yourself with their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed a team. Highlight how you’ve driven performance and fostered a positive work environment, as this is key to their success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about times when you've had to make tough decisions or manage difficult situations. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Emphasise Your Customer Focus
Costa Coffee thrives on customer satisfaction, so be ready to discuss how you've previously enhanced customer experiences. Share specific examples of how you've built relationships with customers and improved service standards, as this will resonate well with their mission.