At a Glance
- Tasks: Lead a vibrant team to create unforgettable coffee experiences and drive store success.
- Company: Join Costa Coffee, the UK's No. 1 coffee brand, known for passion and teamwork.
- Benefits: Earn £11.80/hour, enjoy 50% off drinks and food, plus great career development opportunities.
- Other info: Be part of a diverse team that values inclusion and community impact.
- Why this job: Kickstart your leadership journey in a fun, dynamic environment with a love for coffee.
- Qualifications: Experience in team leadership and a passion for coffee and customer service.
Here at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country. One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you're an aspiring Store Manager ready to head up a team, this could be the perfect role for you.
A bit about the role:
- As a Team Leader, you'll have your first taste of leadership responsibility, accountability and autonomy.
- You’ll get involved with day-to-day operations, stock maintenance, health safety, store marketing and other tasty activities.
- Every day, you'll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What's involved?
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
- Making the most of people's talents; they're in the right place to maximise sales.
- Training and accrediting new Baristas.
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team.
- Driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores.
- Becoming a brand ambassador and helping us shine.
A bit about you:
- A passion for coffee and people is just the start of what we're looking for.
- Reliability to open and close the store safely and on time.
- Team leadership experience in a buzzing environment.
- Ability to take on shared responsibility whilst on shift and support team members.
- A love of turning knowledge and know-how into hot ideas to help your store succeed.
- Willingness to learn and be bold, brave and action-orientated.
- Flexible approach and can-do attitude, as each day offers exciting new challenges.
What we can offer:
- £11.80 per hour.
- Great opportunities to develop yourself and progress your career.
- Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks.
- Costa Employee Discount Card 25% off food drinks in any Costa store when you're not working.
- Employee Assistance Programme.
- Health Wellbeing Programme.
- Refer a Friend Scheme.
- Company Pension.
- Opportunity to impact your local community by getting involved.
- Fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Team Leader in Midlothian employer: Costa Coffee
Cuppacoff is an exceptional employer that values passion, teamwork, and personal growth within the vibrant hospitality sector. As a Team Leader at Costa Coffee, you will enjoy competitive pay, extensive employee benefits including discounts and wellness programmes, and ample opportunities for career advancement in a supportive and inclusive environment. Join us to inspire your team and create memorable experiences for our customers while making a positive impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Midlothian
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Cuppacoff's values and mission. This way, you can show how your passion for coffee and people aligns perfectly with their goals.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership experience and how you can inspire a team to deliver top-notch customer service.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show enthusiasm and energy – after all, you're applying to lead a buzzing team at Costa Coffee, so let that passion shine through!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Team Leader in Midlothian
Some tips for your application 🫡
Show Your Passion:Let your love for coffee and people shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Costa Coffee family.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Team Leader role. Highlight any leadership experience and how you've contributed to creating great customer experiences in the past.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams or improved customer service, and don’t forget to mention your enthusiasm for coffee!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Team Leader, you'll be expected to have a passion for coffee. Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and Costa's unique offerings. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your colleagues and handled challenges. This is your chance to demonstrate that you can inspire others and create uplifting experiences for customers.
✨Emphasise Teamwork and Flexibility
Cuppacoff values teamwork and a can-do attitude. Be ready to discuss how you've worked collaboratively in a fast-paced environment. Share specific instances where you adapted to changes or took on shared responsibilities to support your team during busy shifts.
✨Align with Company Values
Familiarise yourself with Costa Coffee's core values: Passion, Warmth, Trust, and Courage. During the interview, relate your personal values and experiences to these principles. Showing that you resonate with their culture will make you a more appealing candidate.
