At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee experiences.
- Company: Join Costa Coffee, a global brand with a passion for great coffee.
- Benefits: Starting pay £12.93-£13.93, 50% food discount, and matched pension contributions.
- Why this job: Make a real impact in your community while enjoying a vibrant work culture.
- Qualifications: Leadership skills and a passion for coffee and teamwork.
- Other info: Flexible application process with AI support for a smooth experience.
The predicted salary is between 12 - 14 £ per hour.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
So, why Costa?
- Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant on store location)
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Reimagining coffee experiences to make a difference. We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
Team Leader in London employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in London
✨Tip Number 1
Get to know Costa Coffee's culture and values. When you understand what they stand for, you can tailor your conversations to show how you fit right in. This will help you connect with the team and demonstrate that you're not just looking for any job, but the right one.
✨Tip Number 2
Practice your chat skills! Since you'll start with a casual chat via Sapia.ai, make sure you're comfortable answering questions about your leadership style and how you handle busy shifts. The more relaxed you are, the better you'll come across.
✨Tip Number 3
Show off your passion for coffee! Whether it's sharing your favourite brews or discussing new recipes you've tried, let your enthusiasm shine through. It’s all about blending your love for coffee with your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Costa family. Let’s brew some greatness together!
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you want to be part of the Costa family and how you can contribute to our mission of crafting memorable moments.
Highlight Your Leadership Skills: As a Team Leader, we want to see your leadership style. Use your application to showcase examples of how you've successfully led a team or handled busy situations. We love a good story!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique ingredients and what makes you a great fit for our culture at Costa.
Apply Through Our Website: Make sure to apply through our website for a smooth process! It’s the best way for us to get your application and for you to kickstart your journey with Costa Coffee.
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Team Leader at Costa Coffee, it's essential to have a solid understanding of coffee and the craft behind it. Brush up on different coffee types, brewing methods, and the importance of quality. This knowledge will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained new staff or handled busy shifts. Highlight your ability to create a positive environment and keep standards high, as these are key traits they’re looking for.
✨Emphasise Your Values
Costa Coffee values diversity, equity, and inclusion, so be ready to discuss how your personal values align with theirs. Share experiences that demonstrate your commitment to teamwork, trust, and community involvement, which are crucial for a role like this.
✨Practice Casual Conversations
Since the initial chat is via Sapia.ai, get comfortable with casual yet professional dialogue. Practice answering common interview questions in a relaxed manner. This will help you feel more at ease during the AI assessment and showcase your personality effectively.