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For Companies At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a smart pension, and bonus opportunities.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 32000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.
Store Manager - Westfield Stratford City - Up to 38,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca‑Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
And that's not all. Explore even more of our perks here: passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you'll do
Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success – which means you'll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We're interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we're heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
Store Manager - Westfield Sford 2 in London employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Westfield Sford 2 in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on openings at Costa or other great places.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team management and customer service. We want you to shine, so think about how you can showcase your leadership skills and passion for coffee!
✨Tip Number 3
Don’t forget to research Costa Coffee’s values and culture. When you apply through our website, make sure to highlight how your personal values align with theirs. It’ll show you’re not just looking for any job, but the right fit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows you’re genuinely interested in the role and appreciate the opportunity to chat about your potential future at Costa.
We think you need these skills to ace Store Manager - Westfield Sford 2 in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can stir up success and create that Costa buzz in your own words!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive a strong customer service culture.
Be Authentic: We love seeing the real you! Don’t be afraid to share your unique ingredients and what makes you a great fit for our team. Authenticity goes a long way in making your application stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks or the brand's commitment to quality will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved customer service, as this aligns perfectly with what they’re looking for.
✨Understand the Community
Research the local community around Westfield Stratford City. Be ready to discuss how you would engage with local customers and create a welcoming atmosphere that encourages repeat visits.
✨Emphasise Your Ambition
Costa is looking for someone who wants to grow with them. Share your career aspirations and how you see yourself contributing to their growth journey, demonstrating that you’re not just looking for a job, but a long-term opportunity.
