At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 40000 - 40000 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - West Hampstead in London employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in West Hampstead, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the potential for significant bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in shaping a culture that values diversity and empowers you to grow both personally and professionally in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - West Hampstead in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your own style aligns with their vibe, making you a perfect fit for the Store Manager role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your past experiences relate to the responsibilities of a Store Manager. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your leadership skills! Be prepared to share examples of how you've successfully managed teams in the past. Highlighting your ability to train and develop others will definitely catch their attention.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It’s a great way to keep yourself on their radar and show that you’re genuinely interested in joining the Costa family.
We think you need these skills to ace Store Manager - West Hampstead in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV:Make sure your CV highlights your leadership experience and any achievements in team management. We love seeing how you've developed successful teams and driven customer satisfaction in previous roles.
Be Authentic:Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients that make you a great fit for our culture.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and values. Being able to discuss their products and how they align with customer needs will show your passion for the brand and your commitment to delivering exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved team performance, as this is crucial for a Store Manager role.
✨Understand the Community
Research West Hampstead and its community. Be ready to discuss how you would engage with local customers and create a welcoming environment that encourages repeat visits. This shows you’re proactive and community-focused.
✨Embrace Costa's Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to share how you embody these values in your work and leadership style.
