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For Companies At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community.
- Benefits: Enjoy a competitive salary, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a dynamic team shaping the future of coffee experiences.
- Qualifications: Strong leadership skills and experience in managing successful teams.
- Other info: Embrace a culture of diversity, equity, and inclusion while growing your career.
The predicted salary is between 31000 - 41000 £ per year.
Store Manager – NEXT, Biggleswade – Up to £37,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
Store Manager - NEXT Biggleswade in London employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - NEXT Biggleswade in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee, especially those in management roles. They can give you insider tips on what the company values and how to stand out during the interview process.
✨Tip Number 2
Prepare for your interview by researching Costa's culture and values. Make sure you can demonstrate how your leadership style aligns with their focus on customer service and team development. We want to see that you’re not just a fit for the role, but for the whole vibe!
✨Tip Number 3
Showcase your achievements! When discussing your past experiences, highlight specific examples of how you've driven sales or improved customer satisfaction. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Costa family. Let’s get you brewing success together!
We think you need these skills to ace Store Manager - NEXT Biggleswade in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you love coffee and customer service, so don’t hold back on sharing your experiences that reflect this!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership skills and any experience in managing teams or driving sales. We’re looking for those unique ingredients that make you a perfect fit!
Be Authentic: We value authenticity, so be yourself in your application. Share your personal story and what makes you tick. This helps us get to know the real you and how you can contribute to our vibrant culture.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s straightforward and ensures your application lands in the right hands. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Culture
Before the interview, brush up on Costa Coffee's history, values, and culture. Understand their commitment to customer service and community engagement. This will help you connect your experiences with their mission during the interview.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a positive impact on team performance or customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about challenges you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
