Store Manager: Lead Growth & Customer Experience in London
Store Manager: Lead Growth & Customer Experience

Store Manager: Lead Growth & Customer Experience in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team to create an amazing customer experience and drive store sales.
  • Company: Join a leading coffee brand that values community and growth.
  • Benefits: Enjoy a competitive salary, share schemes, and exclusive discounts.
  • Why this job: Be a key player in shaping customer experiences and driving brand success.
  • Qualifications: Strong leadership skills and experience in team management are essential.
  • Other info: Full-time role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading coffee brand in the United Kingdom is seeking a Store Manager to own the store and inspire a positive customer experience. You will engage with the local community, manage sales, and develop your team while upholding high standards.

The ideal candidate is a strong leader with experience in team management, eager to be part of the brand's growth.

This full-time role offers a competitive salary and benefits package including share schemes and discounts.

Store Manager: Lead Growth & Customer Experience in London employer: Costa Coffee

As a leading coffee brand in the United Kingdom, we pride ourselves on fostering a vibrant work culture that values community engagement and employee development. Our Store Managers enjoy a competitive salary, comprehensive benefits including share schemes and discounts, and ample opportunities for personal and professional growth, making it an excellent place for those looking to make a meaningful impact in their careers.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Manager: Lead Growth & Customer Experience in London

✨Tip Number 1

Get to know the brand inside out! Research their values, mission, and community involvement. This will help you connect with the interviewers and show that you're genuinely interested in being part of their growth.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've inspired a team or improved customer experience. We want to hear how you’ve made a difference in previous roles.

✨Tip Number 3

Engage with the local community before your interview. Attend events or visit the store to get a feel for the atmosphere. This shows initiative and helps you understand the customer base better.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Store Manager: Lead Growth & Customer Experience in London

Leadership Skills
Customer Experience Management
Team Management
Sales Management
Community Engagement
High Standards Maintenance
Growth Mindset
Communication Skills

Some tips for your application 🫑

Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for the brand and how you can inspire others to feel the same.

Highlight Your Leadership Skills: As a Store Manager, you'll need to lead a team effectively. Make sure to showcase your previous leadership experiences in your application. Use specific examples of how you've motivated teams and improved customer experiences in the past.

Engage with the Community: We want someone who can connect with the local community. In your application, mention any initiatives you've led or participated in that brought people together or enhanced customer engagement. This shows us you're ready to make a positive impact!

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!

How to prepare for a job interview at Costa Coffee

✨Know the Brand Inside Out

Before your interview, make sure you research the coffee brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their growth.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved customer experience. Be ready to discuss how you motivate your team and handle challenges. This is crucial for a Store Manager role, so highlight your leadership style and successes.

✨Engage with Community Insights

Since engaging with the local community is key, think about how you can contribute to that. Bring ideas on community events or partnerships that could enhance the store's presence. This shows you're proactive and ready to make a positive impact right from the start.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the company's future plans, team dynamics, or how they measure success in customer experience. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.

Store Manager: Lead Growth & Customer Experience in London
Costa Coffee
Location: London
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  • Store Manager: Lead Growth & Customer Experience in London

    London
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • C

    Costa Coffee

    5000+
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