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For Companies At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand passionate about crafting coffee and empowering people.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a smart pension scheme.
- Why this job: Shape the success of your store and inspire a buzzing community atmosphere.
- Qualifications: Strong leadership skills and a passion for developing successful teams.
- Other info: Be part of a diverse culture that values progress and teamwork.
The predicted salary is between 31000 - 41000 £ per year.
Overview
At Costa Coffee we craft coffee with passion, unlocking success and empowering people across our global brand. As a Store Manager you’ll own a store and have the chance to shape its success, inspiring the Costa buzz.
Benefits
- Access to the Coca-Cola Share Scheme, including matched contributions
- 50% discount on all favourite food and drinks in Costa‑owned stores
- Smart pension matched up to an amazing 10%
- Quarterly and annual incentive scheme with the opportunity to earn up to £10,000 as a bonus (store‑dependent)
Culture
We firmly support diversity, equity and inclusion and continue to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team.
Responsibilities
- Meet all customer needs and drive a strong customer‑service culture to achieve positive NPS.
- Engage with the local community to identify and welcome new customers.
- Create the perfect setting that customers want to return to again and again.
- Take ownership of sales, profit, team performance, and recognition.
- Train and develop your team to become the best they can be.
Qualifications
- Strong leader with experience managing and developing successful teams.
- Forward‑thinker, balancing long‑term vision with immediate priorities.
- Ambitious, eager to be part of our growth journey.
- Brand ambassador with a dedication to maintaining high standards.
- Thrives under pressure.
Employment Details
- Employment Type: Full Time
- Experience Required: Manager
- Vacancy: 1
If you require any reasonable adjustments or have general queries, please get in touch with us.
Store Manager Banbury Southam Rd DT in London employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Banbury Southam Rd DT in London
✨Tip Number 1
Get to know the company culture before your interview. Dive into Costa Coffee's values and mission, and think about how you can embody them as a Store Manager. This will help you connect with the interviewers and show that you're not just another candidate.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved customer service. We want to hear how you’ve inspired others and driven results, so be ready to share those experiences.
✨Tip Number 3
Engage with the local community before your interview. Show that you’re proactive by visiting the store, chatting with customers, and understanding their needs. This will give you great insights to discuss during your interview and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager Banbury Southam Rd DT in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to the Costa buzz!
Tailor Your CV: Make sure to customise your CV to highlight your leadership experience and any relevant skills. We love seeing how you've developed teams and driven success in previous roles, so don’t hold back!
Be Authentic: We appreciate authenticity! Use your own voice in your application. Share your unique experiences and what makes you a great fit for our culture of diversity and inclusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Costa Coffee.
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Community
As a Store Manager, you'll need to show your passion for coffee and the local community. Research Costa Coffee's offerings and think about how you can engage with the Banbury area. Bring ideas on how to attract new customers and enhance their experience.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight your leadership style and how it aligns with Costa's values like 'Win with Warmth' and 'Courage to Challenge'. Be ready to discuss how you would train and motivate your team.
✨Showcase Your Customer Service Focus
Customer service is key in this role. Think of specific instances where you've gone above and beyond to meet customer needs. Be prepared to discuss how you would foster a strong customer-service culture and improve NPS scores in your store.
✨Be Ambitious and Forward-Thinking
Costa Coffee is looking for someone who is ambitious and can balance long-term vision with immediate priorities. Share your career aspirations and how they align with the company's growth journey. Show that you're eager to contribute to the success of the store and the brand.
