At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create a welcoming store environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Be part of a diverse culture that values your unique contributions.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Proven leadership skills and experience in team management.
The predicted salary is between 35000 - 35000 £ per year.
As a Store Manager, you can stir up success, empower people, and create that Costa buzz while proudly making greatness every day.
We’re a global coffee brand with bold plans and some brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meet all customer needs and drive a strong customer service culture to drive positive NPS, as well as work in the local community to identify and welcome new customers
- Create the perfect setting that customers want to come back to again and again
- Take ownership with brilliant management of sales, profit, our teams, and recognition
- Train and develop your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Store Manager in London employer: Costa Coffee
Costa Coffee in Sutton Coldfield offers a vibrant work culture where team collaboration and customer satisfaction are at the heart of everything we do. As an Assistant Store Manager, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while enjoying the unique advantage of working in a community-focused environment that values coffee excellence and exceptional service.
