Shift Leader (35HRS) in London

Shift Leader (35HRS) in London

London Full-Time 12 - 14 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, train new Baristas, and craft delicious coffee experiences.
  • Company: Join Costa Coffee, a global brand with a passion for great coffee.
  • Benefits: Starting pay of £12.93-£13.93, 50% food discount, and matched pension contributions.
  • Why this job: Make a real impact in your community while enjoying a vibrant work culture.
  • Qualifications: Leadership skills and a passion for coffee and teamwork.
  • Other info: Flexible application process with AI support for a smooth experience.

The predicted salary is between 12 - 14 £ per hour.

At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. As a Team Leader, you can too.

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant on store location).

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision.

Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.

Shift Leader (35HRS) in London employer: Costa Coffee

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Shift Leader in Milngavie, you'll enjoy competitive pay, generous discounts, and access to our financial support fund, all while contributing to meaningful community initiatives through the Costa Foundation. With ample opportunities for personal growth and development, you can truly make a difference in your team and the lives of coffee-growing communities.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader (35HRS) in London

✨Tip Number 1

Get to know Costa Coffee's vibe! Before your chat, dive into their values and culture. This way, you can show how your unique ingredients fit right in with their mission of crafting memorable moments.

✨Tip Number 2

Practice makes perfect! Think about some scenarios where you've led a team or tackled challenges. Be ready to share these stories during your casual chat – it’ll help you stand out as a confident leader.

✨Tip Number 3

Don’t forget to ask questions! When you get the chance, throw in a few questions about the team dynamics or training opportunities. It shows you're genuinely interested and ready to stir up success together.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and perks that come with being part of the Costa family.

We think you need these skills to ace Shift Leader (35HRS) in London

Leadership
Team Management
Training and Development
Customer Service
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Recipe Development
Operational Excellence
Trustworthiness
Diversity and Inclusion Awareness

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our Costa family.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Show us how your past roles have prepared you for being a Shift Leader at Costa Coffee. It’s all about connecting the dots!

Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your qualifications without getting lost in the details.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!

How to prepare for a job interview at Costa Coffee

✨Know Your Coffee

Before your interview, brush up on your coffee knowledge! Understand the different types of beans, brewing methods, and what makes Costa unique. This will show your passion for the brand and help you connect with the interviewers.

✨Show Leadership Skills

As a Shift Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you can inspire and motivate others!

✨Embrace the Culture

Costa values diversity and inclusion, so be ready to discuss how you align with their culture. Share your thoughts on teamwork, community involvement, and how you can contribute to their mission of making a difference in coffee-growing communities.

✨Practice Casual Conversations

Since the initial chat is casual, practice answering questions in a relaxed manner. Think about how you can convey your personality while still showcasing your skills and experience. Remember, it's all about being yourself!

Shift Leader (35HRS) in London
Costa Coffee
Location: London
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