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- Tasks: Maintain coffee equipment, diagnose faults, and deliver exceptional customer service.
- Company: Global coffee brand with a commitment to quality and service.
- Benefits: Starting salary of £35,100, high spec van, and bonuses up to 10%.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Technical skills and a passion for customer service.
- Other info: Strong focus on training, development, and career growth opportunities.
The predicted salary is between 35100 - 49140 £ per year.
A global coffee brand is looking for a Field Service Engineer to maintain equipment and ensure outstanding service. This full-time position offers a salary starting from £35,100 per annum, a high spec van, and bonuses up to 10%.
The role involves diagnosing faults, communicating solutions, and providing exceptional customer service. With a strong focus on training and development, candidates will benefit from tailored programs to enhance their skills. Opportunities for growth and a diverse workplace culture await you.
Field Service Engineer – Coffee Equipment Specialist in London employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Coffee Equipment Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the coffee equipment industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Field Service Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. We recommend practising common questions related to diagnosing faults and communicating solutions, so you can show off your expertise when it counts!
✨Tip Number 3
Don’t forget to showcase your passion for coffee! When you’re chatting with potential employers, let them know why you love the industry and how you can contribute to their brand. We believe enthusiasm can set you apart from the competition.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! We make it easy for you to submit your application directly, and it shows you’re serious about joining the team. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Service Engineer – Coffee Equipment Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with coffee equipment and any relevant technical skills. We want to see how you can bring your expertise to our team!
Show Off Your Customer Service Skills: Since this role is all about providing exceptional service, don’t forget to include examples of how you've gone above and beyond for customers in the past. We love a good success story!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still showcasing your passion for the role and the coffee industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee Equipment
Make sure you brush up on your knowledge of coffee equipment and common faults. Familiarise yourself with the specific machines the company uses, as this will show your genuine interest and expertise in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've diagnosed and solved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to think on your feet.
✨Emphasise Customer Service
Since the role involves providing exceptional customer service, be ready to share examples of how you've gone above and beyond for customers in previous positions. This will demonstrate your commitment to maintaining high service standards.
✨Ask About Training Opportunities
Express your enthusiasm for the tailored training programs mentioned in the job description. Asking about these opportunities not only shows your eagerness to learn but also aligns with the company's focus on development.
