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For Companies At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create a welcoming environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Up to £37,500 salary, 50% food and drink discount, and generous pension scheme.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa?
- We're a global coffee brand with bold plans and pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you'll do
- Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
- We're interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we're heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Store Manager - Letchworth Drive Thru employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Letchworth Drive Thru
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. You never know who might have a lead on a Store Manager position at Costa Coffee or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully managed teams and driven customer satisfaction. Make it clear that you're ready to create that Costa buzz!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Visit our website regularly and apply directly for Store Manager roles. It shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Prepare for interviews by researching Costa Coffee’s values and culture. Be ready to discuss how your experience aligns with our passion for progress and commitment to customer service. Show us you’re the perfect fit!
We think you need these skills to ace Store Manager - Letchworth Drive Thru
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV: Make sure to customise your CV to highlight your leadership experience and any relevant achievements. We love seeing how you've developed teams and driven success in previous roles, so don’t hold back!
Be Authentic: We’re all about bringing your real self into the mix. Don’t be afraid to share your unique story and what makes you a great fit for our culture. Authenticity goes a long way with us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa's menu and the coffee-making process. Being able to discuss your favourite drinks or even suggest new ideas shows your passion for the brand and its products.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you motivated your team or improved customer service, as this aligns perfectly with what they’re looking for.
✨Understand the Company Culture
Research Costa's values and culture. Be ready to discuss how you embody their principles like 'Disciplined to Deliver' and 'Win with Warmth'. This will demonstrate that you’re not just a fit for the role, but for the company as a whole.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their community initiatives or how they support team development. It shows your genuine interest in the role and the company.
