At a Glance
- Tasks: Make delicious coffee and serve customers with a smile every day.
- Company: Join Costa Coffee, the UK's favourite coffee shop, known for its passion and teamwork.
- Benefits: Enjoy free drinks on shift, discounts, and access to training and development opportunities.
- Other info: Opportunity to earn rewards through referrals and participate in community fundraising.
- Why this job: Be part of a fun team, learn about coffee, and create memorable moments for customers.
- Qualifications: A positive attitude, great communication skills, and a passion for coffee and people.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A bit about the role:
- Day to day, you’ll be making coffee that provides uplifting moments for our customers.
- Crafting great coffee that hits that sweet spot every time.
- Serving customers with a smile so they walk away happy and excited about their next visit.
- Soaking up all there is to know about Costa products – don’t forget our teas, frappés, seasonal ranges and much more.
- Working with your team to maintain health & safety and cleanliness across the store.
- Most importantly, having fun – this is your time to learn, develop and meet great people.
A bit about you:
- A passion for coffee and people is just the start of what we’re looking for.
- A positive outlook, can-do attitude and bags of personality.
- A passion for delivering excellence in everything you do.
- The communication skills to strike up a good conversation with our customers daily.
- A hard-working attitude and multi-tasking skills.
What we can offer:
- Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks.
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise.
- Free uniform to wear on shift.
- Access to a range of learning and development opportunities and our award winning Apprenticeship programme.
- Employee recognition scheme.
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders.
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member.
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories.
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays.
- And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us:
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Pollet, Guernsey - Barista/Sales Assistant
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Knowing the different types of coffee, teas, and seasonal offerings will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers daily, so being able to engage in friendly conversation and handle various situations with a positive attitude is key.
✨Tip Number 3
Showcase your teamwork abilities. Costa Coffee values collaboration, so think of examples from your past experiences where you worked effectively within a team to achieve a common goal.
✨Tip Number 4
Demonstrate your enthusiasm for coffee culture. Whether it's sharing your favourite coffee-making techniques or discussing your favourite blends, showing your passion can set you apart from other candidates.
We think you need these skills to ace Le Pollet, Guernsey - Barista/Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista/Sales Assistant. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or hospitality. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Costa Coffee and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with coffee-making or your favourite types of coffee. This will demonstrate your enthusiasm and fit for the role.
✨Emphasise Customer Service Skills
Highlight your ability to engage with customers and create a positive experience. Prepare examples of how you've successfully handled customer interactions in the past, as this is crucial for a Barista role.
✨Demonstrate Teamwork
Costa Coffee values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve service.
✨Prepare for Common Interview Questions
Anticipate questions related to your work ethic, handling busy periods, and maintaining cleanliness. Practising your responses will help you feel more confident and articulate during the interview.