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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join Costa Coffee, a vibrant brand with a passion for success.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and a matched pension scheme.
- Why this job: Be part of a dynamic team shaping the future of coffee culture.
- Qualifications: Proven leadership skills and experience in managing successful teams.
- Other info: Embrace diversity and grow your career in a supportive environment.
The predicted salary is between 32000 - 40000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa?
- A shared Coca‑Cola share scheme including matched contributions.
- 50% discount on all your favourite food and drinks in Costa‑owned stores.
- A smart pension matched up to an amazing 10%.
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent).
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meet all customer needs and drive a strong customer service culture to achieve positive NPS, and work in the local community to identify and welcome new customers.
- Create the perfect setting that customers want to come back to again and again.
- Take ownership with brilliant management of sales, profit, our teams, and recognition.
- Train and develop your team to become the best they can be.
Who you are:
- A strong leader with experience managing and developing successful teams.
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture.
- An ambitious character who wants to be part of our growth journey.
- A brand ambassador dedicated to maintaining high standards.
- Someone who thrives under pressure.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Store Manager in Kendal employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Kendal
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice your storytelling skills! Prepare examples of how you've successfully managed teams or improved customer experiences. We want to hear about your achievements and how they relate to the role of Store Manager.
✨Tip Number 3
Network like a pro! Connect with current or former Costa employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Store Manager in Kendal
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about creating that Costa buzz and making every day great!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: Don’t be afraid to show your true self in your application. We value diversity and want to know what makes you unique. Share your story and how it aligns with our values at Costa.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Costa Coffee
✨Know Your Costa Coffee
Before the interview, dive deep into Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight how you’ve driven a positive customer service culture and achieved results under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to make tough decisions or improve team performance, and be ready to discuss these in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their future growth plans or how they support team development. This shows your enthusiasm for the role and helps you gauge if Costa Coffee is the right fit for you.
