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- Tasks: Make delicious coffee and serve customers with a smile every day.
- Company: Join Costa Coffee, the UK's favourite coffee shop with over 100 locations.
- Benefits: Enjoy free drinks on shift, discounts, flexible pay, and a supportive work environment.
- Other info: Opportunity to join an award-winning apprenticeship programme and support community education initiatives.
- Why this job: Be part of a fun team, learn about coffee, and make memorable moments for customers.
- Qualifications: A positive attitude, great communication skills, and a passion for coffee and people.
- Retail Operations – Store Assistant / Barista
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So you’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role
Day to day, you’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappe’s, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A passion for coffee and people is just the start of what we’re looking for. So what else makes a great Barista?
- A positive outlook, can-do attitude and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Pay up to £12.21 per hour dependent on age
- Whilst on shift free handmade drinks plus free lunch (T&Cs apply)
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
- Free uniform to wear on shift
- Access to a range of learning and development opportunities and our award winning Apprenticeship programme
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders
- Wagestream – flexible pay to for those moments when you need a little extra cash before payday
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
For any reasonable adjustments and general queries please contact careers@scoffs-group.co.uk
This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned costa store advert.
Location
Costa Hedge End
7 Upper Northam Road
Hedge End
SO30 4DY
UK
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Hedge End - Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hedge End - Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Knowing the ins and outs of their coffee, teas, and seasonal offerings will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your customer service skills by engaging with customers in your current role or during your daily interactions. Practice making small talk and providing excellent service to showcase your ability to create memorable moments for customers.
✨Tip Number 3
Highlight your teamwork experience. Costa Coffee values collaboration, so be ready to share examples of how you've successfully worked in a team environment, whether in previous jobs, school projects, or volunteer work.
✨Tip Number 4
Show your enthusiasm for learning and development. Research Costa's training programmes and express your eagerness to grow within the company, as this aligns with their commitment to employee development and career progression.
We think you need these skills to ace Hedge End - Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or hospitality. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Costa Coffee and how you can contribute to their team.
Showcase Your Skills: In your application, emphasise your communication skills, positive attitude, and ability to work in a team. Provide examples of how you've successfully interacted with customers in the past.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Talk about your favourite types of coffee, how you enjoy making it, and any experiences you've had with coffee culture. This will show that you're genuinely interested in the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Costa Coffee values a positive interaction with customers, so share stories that highlight your ability to engage with people and create memorable experiences.
✨Emphasise Teamwork and Collaboration
Since working as a Barista involves being part of a team, be ready to discuss your experiences working collaboratively. Highlight instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Be Ready to Discuss Health & Safety
Familiarise yourself with basic health and safety practices relevant to food and beverage service. Be prepared to discuss how you would maintain cleanliness and safety in the store, as this is crucial for the role at Costa Coffee.