At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be a key player in shaping the future of our store and community.
- Qualifications: Strong leadership skills and experience in managing successful teams.
The predicted salary is between 38000 - 38000 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - Auldhouse Retail Park in Glasgow employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a fantastic employer that champions personal growth and a vibrant work culture. As a Store Manager at Auldhouse Retail Park, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the potential for significant bonuses, all while working in an inclusive environment that values your individuality and encourages you to thrive. Join us in crafting success and making a meaningful impact in our community, where your leadership will shape the future of our store and team.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Auldhouse Retail Park in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Costa Coffee. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching Costa's values and culture. Think about how your leadership style aligns with their focus on customer service and team development. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. They might ask how you’d handle a tough customer or motivate your team during busy times. Use real examples from your past experiences to showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Auldhouse Retail Park in Glasgow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to life!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients and how they align with our values at Costa.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our team at Costa!
How to prepare for a job interview at Costa Coffee
✨Know Your Costa Coffee
Before the interview, dive deep into Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight how you’ve driven a positive customer service culture and achieved results under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you had to make tough decisions or improve team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their plans for growth or how they support team development. This shows your enthusiasm for the role and helps you gauge if Costa Coffee is the right fit for you.
