At a Glance
- Tasks: Lead a passionate team, ensuring exceptional customer experiences and high-quality coffee.
- Company: Join a family-run Costa Coffee franchise with a vibrant culture.
- Benefits: Earn £13.43 per hour, enjoy free drinks, discounts, and tailored training.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing brand that values your contributions and career progression.
- Qualifications: Experience in team leadership and a passion for coffee and people.
The predicted salary is between 13.43 - 13.43 £ per hour.
- 6 Trinity Square, Gateshead, NE8 1AG, UK
At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.
Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you’re probably just what we’re looking for.
We want to recruit people that are proud to work for us, because a happy team equals happy customers.
We know that our people are the most important part of our business, so we strive to create a working environment that rivals some of the biggest and best brands out there.
A bit about the role
As a Team Leader, you’ll have experience of leading a team.
You’ll get involved with day-to-day operations, stock ordering, merchandising, health & safety, and most importantly engaging the stores team to exceed our customers expectations.
- Taking the lead on shifts to support the team.
- Deploying team members, making the most of people’s talents to ensure that they’re in the right place at the right time.
- Training and developing new Baristas and existing team members.
- Supporting with the roll out of new campaigns and products, ensuring that the team can hit the ground running.
- Driving high standards every shift, whether that’s through the quality of our handmade drinks, or a store walk through to see how you can make our customers visit even better.
A passion for coffee and people is just the start of what we’re looking for. What else makes a great Team Leader?
- Reliability to open and close the store safely and on time.
- Team leadership experience in a fast-paced environment.
- Desire to take on responsibility, and progress in your career.
- Ability to stay calm under pressure and prioritise tasks and duties.
- Fantastic communication skills.
- Flexible approach and can-do attitude, each day offers exciting new challenges.
- 30 hours
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Starting pay of £13.43 per hour.
- STAR rewards, exchange your points on our online shopping platform.
- More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.
- Free handmade drinks plus 50% discount on food and bottled drinks while at work.
- Wellbeing support with Employee Assistance Program.
- Commitment to you and your Individual training, a plan tailored to your requirements.
- Encouragement to develop into different roles within Sim Trava.
Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire.
The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area.
Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester.
Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity.
We acquired 17 stores, located across the Preston, Blackpool, and Southport region.
In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down.
For any reasonable adjustments and general queries please contactdavid@simtrava. co. uk
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one.
Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world.
And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- 6 Trinity Square, Gateshead, NE8 1AG, UK
Team Leader in Gateshead employer: Costa Coffee
At Costa Coffee, we pride ourselves on being an excellent employer, offering a vibrant work culture where team leaders can thrive. With competitive pay, flexible shifts, and a commitment to employee growth through training and support, we ensure that our Barista Maestros not only lead with confidence but also enjoy a fulfilling career. Join us in crafting great coffee while making a positive impact in our communities through the Costa Foundation.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Gateshead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Costa Coffee. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Costa Coffee
Don't be shy about reaching out to Costa Coffee directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Gateshead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Costa Coffee and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Costa Coffee
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
