At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Be part of a diverse culture that values your unique contributions.
The predicted salary is between 32000 - 42000 £ per year.
We have an exciting opportunity to join our team where you will work in our current store whilst we build an all new Longwell Green Store opening soon.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
That’s not all. We are passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
Store Manager in Epsom employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have worked at Costa Coffee. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved customer service. We want to see that passion for progress in action!
✨Tip Number 3
Research the local community! Understand what makes Epsom tick and how you can engage with customers there. This knowledge will impress during interviews and show you're ready to create that Costa buzz.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Costa family. Let’s brew some greatness together!
We think you need these skills to ace Store Manager in Epsom
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV: Make sure your CV highlights your leadership experience and any achievements in team management. We love seeing how you've developed successful teams in the past, so don’t hold back!
Be Authentic: We value diversity and authenticity, so be yourself in your application. Share your unique story and how it aligns with our values of passion, courage, and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting journey!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks or the brand's commitment to quality will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven customer service culture or improved team performance.
✨Understand the Community
Research the local community around the Epsom store. Be ready to discuss how you would engage with local customers and create a welcoming environment that encourages repeat visits.
✨Emphasise Your Ambition
Costa is looking for forward-thinkers. Share your vision for the store and how you plan to contribute to its growth. Discuss your career aspirations and how they align with the company's goals.