At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a passionate team shaping the future of coffee experiences.
- Qualifications: Strong leadership skills and experience in managing successful teams.
- Other info: Great career growth opportunities in a diverse and inclusive environment.
The predicted salary is between 30000 - 41000 £ per year.
Store Manager – Elgin Retail Park – Up to £37,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
Why Costa?
- We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
- Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
66-68 High Street, Springfield Retail Park, Edgar Road, Elgin, Moray, IV30 6WQ UK
Reimagining coffee experiences to make a difference. We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Store Manager - Elgin Retail Park employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Elgin Retail Park
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in managing teams and driving sales – that’s what they want to hear!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions count, and showing up on time demonstrates your commitment and enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation for the opportunity and reinforces your interest in becoming part of the Costa family.
We think you need these skills to ace Store Manager - Elgin Retail Park
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you want to be part of Costa and how you can contribute to that Costa buzz we all know and love.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your experience in managing and developing successful teams. Use specific examples to illustrate how you've motivated others and driven results.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention how your skills align with our values like 'Disciplined to Deliver' and 'Win with Warmth'.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Culture
Before your interview, brush up on Costa Coffee's history, values, and the unique culture they promote. Understanding their commitment to customer service and community engagement will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a positive impact on sales or team morale.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about times when you had to handle difficult customers or improve team performance, and be ready to discuss these experiences in detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store’s goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.