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- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% food discount, and a matched pension scheme.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 38000 - 38000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com.
Store Manager - The Gyle Edinburgh employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - The Gyle Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with what Costa is looking for in a Store Manager. We want you to showcase your leadership skills and customer service passion!
✨Tip Number 3
Dress to impress! Make sure you look the part when you walk into that interview. A smart appearance shows you’re serious about the role and ready to represent the Costa brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Store Manager - The Gyle Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for Costa!
Tailor Your CV: Make sure to customise your CV for the Store Manager position. Highlight your leadership experience and any achievements that align with our values. We love seeing how you've made an impact in previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique ingredients that make you a standout candidate!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Culture
Before the interview, brush up on Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they’re looking for in a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven performance or improved customer satisfaction, as this is key for the role.
✨Be Ready to Discuss Metrics
Costa Coffee values results, so be prepared to talk about your experience with sales, profit management, and customer feedback metrics. Use concrete numbers to demonstrate your impact in previous roles.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company’s future and your potential role in it. Inquire about their growth plans or how they measure success in their stores to demonstrate your ambition and forward-thinking mindset.