At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a smart pension, and bonus opportunities.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 36000 - 36000 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - Eastbourne Area employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a fantastic employer that champions personal growth and a vibrant work culture. As a Store Manager in the Eastbourne area, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and performance bonuses, all while working in an inclusive environment that values your individuality and encourages you to thrive. Join us in crafting success and making a meaningful impact in our community every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Eastbourne Area
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. You never know who might have a lead on a Store Manager position at Costa Coffee or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for coffee and customer service shine through. Be yourself and share your unique experiences that make you the perfect fit for the role.
✨Tip Number 3
Research, research, research! Familiarise yourself with Costa Coffee’s values and culture. This will help you align your answers during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success!
We think you need these skills to ace Store Manager - Eastbourne Area
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to life!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients and how they align with our values at Costa.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Costa Coffee
✨Know Your Costa Coffee
Before the interview, dive deep into Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight how you’ve driven a positive customer service culture and achieved results under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you had to make tough decisions or improve team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about their plans for growth in the Eastbourne area or how they support team development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
