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- Tasks: Lead a vibrant team, drive customer satisfaction, and create an inviting coffee experience.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Why this job: Be part of a dynamic team shaping the future of coffee culture and customer experiences.
- Qualifications: Strong leadership skills and experience in managing successful teams.
- Other info: Embrace diversity and inclusion in a supportive work environment with growth opportunities.
The predicted salary is between 29280 - 36480 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
Store Manager - Dunfermline employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Dunfermline
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Store Manager role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your past experiences relate to the role. We want you to feel confident and ready to showcase your leadership skills and customer service passion.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work at Costa. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from Costa Coffee.
We think you need these skills to ace Store Manager - Dunfermline
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to our team!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique ingredients and how they align with our culture and values.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board to start crafting greatness together!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Before your interview, brush up on Costa Coffee's history and values. Understand their commitment to quality and customer service. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven performance or improved customer satisfaction, as this aligns perfectly with what they’re looking for.
✨Emphasise Community Engagement
Costa Coffee values community involvement, so think about ways you've engaged with local communities in previous roles. Be ready to discuss how you would attract new customers and create a welcoming environment in Dunfermline.
✨Align with Their Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Prepare to discuss how your personal values align with theirs and how you can contribute to their culture.