At a Glance
- Tasks: Lead shifts, train new Baristas, and maintain high service standards.
- Company: Join Costa Coffee, where we craft great coffee and memorable moments.
- Benefits: Earn £13.75–£14.75 per hour, enjoy 50% off food and drink, and more perks.
- Other info: Flexible shifts, supportive culture, and opportunities for community involvement.
- Why this job: Be a role model, energise your team, and make a real impact in hospitality.
- Qualifications: Experience in hospitality or customer service; leadership skills are a plus.
The predicted salary is between 28625 - 30775 £ per year.
Full Time (35hrs) Team Leader
At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.
Why Costa
- £13.75–£14.75 per hour (location dependent)
- 50% discount on all food and drink in Costa-owned stores
- Matched pension up to 10%
- Coca-Cola share scheme
- Financial Support Fund
We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.
What you’ll do
- Lead smooth, efficient shifts
- Train and support new Baristas
- Energise and motivate your team
- Maintain high standards across service and coffee excellence
- Use resourcefulness and adaptability to keep everything running well
Who you are
- A reliable role model with accountability and maturity
- A strong team player with great communication skills
- Energetic, positive and confident leading others
- Adaptable, resourceful and calm under pressure
- Experience as a team leader or ready to step into the role
- Previous experience in hospitality or customer service desirable
How to apply
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? costa.recruitment@costacoffee.com
Team Leader / Barista Maestro in Dundee employer: Costa Coffee
At Costa Coffee, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are empowered to lead and inspire. With competitive pay, flexible shifts, and a commitment to employee growth through training and support, we ensure that every Team Leader has the opportunity to thrive in their role. Additionally, our dedication to diversity and community support through the Costa Foundation makes working with us not just a job, but a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader / Barista Maestro in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Team Leader.
✨Tip Number 3
Be ready to showcase your passion for coffee! As a Barista Maestro, your love for crafting great coffee is key. Share your favourite coffee-making tips or what excites you about the coffee industry during your chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have a chance to engage with our AI tool, which makes the process smooth and straightforward.
We think you need these skills to ace Team Leader / Barista Maestro in Dundee
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee world or how you enjoy crafting memorable moments with customers. We want to see that energy and enthusiasm!
Highlight Your Leadership Skills:As a Team Leader, we need someone who can motivate and support their team. Make sure to include examples of when you've led a group or trained others. Show us how you can energise and inspire those around you!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share your unique story. We want to get to know the real you, not just a list of qualifications!
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s a straightforward process, and you'll kick off with a casual chat via Sapia.ai. This way, we can assess your fit for the role while keeping it relaxed and simple!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee, brewing methods, and what makes Costa unique. This will not only impress your interviewers but also show your passion for the role.
✨Show Your Leadership Skills
Prepare examples of how you've led a team or handled challenges in previous roles. Highlight your ability to motivate others and maintain high standards, as these are key qualities for a Team Leader at Costa.
✨Emphasise Adaptability
Costa values resourcefulness and adaptability. Think of situations where you had to think on your feet or adjust to unexpected changes. Sharing these experiences will demonstrate that you're calm under pressure.
✨Align with Costa's Values
Familiarise yourself with Costa's core values: Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Player. Be ready to discuss how you embody these values in your work.