At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be a key player in shaping a welcoming community hub while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
The predicted salary is between 38000 - 38000 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favorite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager in Chepstow employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every Store Manager can thrive. With competitive benefits such as a generous pension scheme, substantial discounts, and performance-based bonuses, we empower our employees to grow both personally and professionally. Join us in Newport Chepstow, where you can lead a passionate team, engage with the local community, and play a pivotal role in shaping our store's success while enjoying a culture that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Chepstow
✨Tip Number 1
Get to know the company culture before your interview. Costa Coffee is all about that buzz and community vibe, so show us you understand our values and how you can contribute to them.
✨Tip Number 2
Prepare some examples of how you've led teams in the past. We want to hear about your experiences in driving customer service and developing talent, so have those stories ready to share!
✨Tip Number 3
Don’t just focus on your skills; think about how you can bring warmth and passion to our team. Show us your personality during the interview – we love candidates who can connect with others!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Costa family.
We think you need these skills to ace Store Manager in Chepstow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about being part of the Costa family and how you can contribute to our vibrant culture.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and develop teams. We love seeing how you've made a difference in previous roles!
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our team. Remember, we’re looking for someone who can bring their real self into our mix!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team at Costa Coffee!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and values. Being able to discuss their products and what makes them unique will show your passion for the brand and your commitment to customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved team performance, as this is crucial for a Store Manager role.
✨Understand the Community
Research Newport Chepstow and think about how you can engage with the local community. Be ready to share ideas on how to attract new customers and create a welcoming atmosphere that keeps them coming back.
✨Embrace Costa's Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to discuss how you embody these values in your work and leadership style.
