At a Glance
- Tasks: Lead a vibrant team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 36000 - 36000 £ per year.
Store Manager – Chelmsford Meadows Shopping Centre – Up to 36,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - Chelmsford 1 employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Chelmsford, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity to earn bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in shaping a culture that values diversity and empowers you to grow both personally and professionally in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Chelmsford 1
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local business community. You never know who might have a lead on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Show up at local Costa Coffee stores and chat with the team. Get a feel for the culture and share your passion for coffee and customer service. This could make you stand out when they see your enthusiasm in person!
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and customer service. Think about how you can demonstrate your experience in managing teams and driving sales – we want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for new roles!
We think you need these skills to ace Store Manager - Chelmsford 1
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV:Make sure to customise your CV to highlight your leadership experience and team development skills. We’re looking for someone who can drive a strong customer service culture, so showcase those relevant experiences!
Be Authentic:Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients that make you a great fit for our team.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Costa Coffee
Before the interview, dive deep into Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight how you’ve driven a positive customer service culture and achieved results under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to make tough decisions or manage conflicts, and be ready to discuss how you approached them and what the outcomes were.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
