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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store success.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a smart pension, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in managing successful teams.
- Other info: Dynamic work environment with a focus on community engagement.
The predicted salary is between 30000 - 40000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management
Industries: Retail and Hospitality
Location: Store Manager – Carlisle, London Road
Salary: Up to £37,000 per annum - Permanent
Store Manager in Carlisle employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Carlisle
✨Tip Number 1
Get to know Costa Coffee inside out! Familiarise yourself with their values and culture. When you walk into that interview, show them you’re not just a candidate but a true brand ambassador who lives and breathes their ethos.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the inside scoop on what it’s really like to work at Costa and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or improved customer service. Costa loves a strong leader, so show them how you’ve thrived under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Manager in Carlisle
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share why you want to be part of Costa and how you can contribute to that Costa buzz we all know and love.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your experience in managing and developing successful teams. Use specific examples to illustrate how you've inspired others in the past.
Be Customer-Centric: Costa is all about meeting customer needs, so emphasise your commitment to customer service in your application. Talk about how you've created welcoming environments and driven positive customer experiences before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining the Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique selling points. Being able to discuss the different types of coffee, their origins, and how they are crafted will show your passion for the brand and its products.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved customer service, as this aligns perfectly with what Costa is looking for in a Store Manager.
✨Emphasise Community Engagement
Costa values community involvement, so think about ways you've engaged with local communities in previous roles. Be ready to share ideas on how you would attract new customers and create a welcoming atmosphere in the store.
✨Align with Costa's Values
Research Costa's core values and be prepared to discuss how you embody them. Whether it's 'Disciplined to Deliver' or 'Win with Warmth', showing that you resonate with their culture will make you stand out as a candidate.
