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- Tasks: Ensure brand standards and deliver training to enhance customer satisfaction.
- Company: Leading coffee brand in the UK with a focus on excellence.
- Benefits: Healthcare, bonuses, staff discounts, and growth opportunities.
- Why this job: Join a dynamic team and elevate brand standards in a fun environment.
- Qualifications: Passion for brand excellence, strong coaching skills, and a valid UK driving license.
- Other info: Exciting role in Lancaster and Carlisle with a focus on personal development.
The predicted salary is between 28800 - 43200 £ per year.
A leading coffee brand in the United Kingdom is seeking a Brand Excellence Coach for Lancaster and Carlisle. This role involves ensuring brand standards across platforms, providing operational guidance, and delivering training to enhance customer satisfaction.
Candidates should have a passion for brand excellence, strong coaching abilities, and a valid UK driving license.
Join a dynamic team that values growth and provides benefits including healthcare, bonuses, and staff discounts.
Field-Based Brand Excellence Coach — Elevate Standards in Carlisle employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field-Based Brand Excellence Coach — Elevate Standards in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the coffee brand on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your coaching skills! Prepare a mini-presentation or role-play scenario that demonstrates how you'd train staff to uphold brand standards. This will set you apart during interviews.
✨Tip Number 3
Research the brand thoroughly. Understand their values, mission, and customer feedback. We want to show that we’re not just passionate about coffee but also about their specific brand excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track your progress and keep you updated on any exciting opportunities.
We think you need these skills to ace Field-Based Brand Excellence Coach — Elevate Standards in Carlisle
Some tips for your application 🫡
Show Your Passion for Brand Excellence: When writing your application, let your enthusiasm for brand excellence shine through. Share specific examples of how you've upheld or improved brand standards in previous roles. We want to see that you truly care about delivering top-notch customer experiences!
Highlight Your Coaching Skills: Make sure to emphasise your coaching abilities in your written application. Describe situations where you've successfully trained or guided others, and how that led to improved performance. We love seeing candidates who can inspire and elevate their teams!
Tailor Your Application to Us: Take a moment to research our coffee brand and tailor your application accordingly. Mention how your values align with ours and why you’re excited about the opportunity to join our dynamic team. Personal touches go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Costa Coffee
✨Know the Brand Inside Out
Before your interview, dive deep into the coffee brand's history, values, and current initiatives. Understanding their mission and how they maintain brand excellence will show your passion and commitment to the role.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached others in the past. Think about specific situations where your guidance led to improved performance or customer satisfaction. This will demonstrate your strong coaching abilities.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to brand standards or customer interactions. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to uphold brand excellence.
✨Highlight Your Passion for Customer Satisfaction
Make sure to express your enthusiasm for enhancing customer experiences. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus.
