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For Companies At a Glance
- Tasks: Lead shifts, train new baristas, and create memorable customer experiences.
- Company: Join Scoffs Group UK, the largest Costa Coffee franchisee with over 100 stores.
- Benefits: Enjoy £12.50/hour, free drinks on shift, discounts, and a supportive work environment.
- Why this job: Be part of a passionate team, develop leadership skills, and make a positive impact.
- Qualifications: Experience in team leadership and a love for coffee and people are essential.
- Other info: Opportunities for learning, development, and community fundraising initiatives.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers.
A bit about the role
As a Barista Maestro (Team Leader), you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What’s involved?
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
- Making the most of people’s talents they’re in the right place to maximise sales
- Training and accrediting new Baristas
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team
- Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
- Becoming a brand ambassador and helping us shine
A bit about you
A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro (Team Leader)?
- Reliability to open and close the store safely and on time
- Team leadership experience in a buzzing environment
- Ability to take on shared responsibility whilst on shift and support team members
- A love of turning knowledge and know-how into hot ideas to help your store succeed
- Willingness to learn and be bold, brave and action-orientated
- Flexible approach and can-do attitude, as each day offers exciting new challenges
What we can offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Salary of £12.50 per hour
- Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
- Free uniform to wear on shift
- Access to a range of learning and development opportunities and our award winning Apprenticeship programme
- Employee recognition scheme
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays
- And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Broadwater - Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadwater - Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and mission. Understanding their commitment to quality coffee and customer service will help you align your answers during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Highlight times when you've successfully led a team or improved customer service, as this role requires strong team leadership in a busy environment.
✨Tip Number 3
Prepare to discuss your knowledge of coffee and barista skills. Being able to talk about different coffee types, brewing methods, and your enthusiasm for learning new recipes will set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 4
Network with current or former employees of Costa Coffee. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the hiring process.
We think you need these skills to ace Broadwater - Barista Maestro
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro. Highlight your leadership experience and passion for coffee in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in team leadership and customer service. Use specific examples that demonstrate your ability to inspire and support colleagues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for coffee and your understanding of the Costa Coffee brand. Mention how your skills align with their values of teamwork and customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your favourite coffee experiences and how they inspire you to create memorable moments for customers.
✨Demonstrate Leadership Skills
As a Barista Maestro, you'll be taking on leadership responsibilities. Be prepared to discuss any previous leadership experiences and how you can motivate and support your team in a busy environment.
✨Familiarise Yourself with Costa's Values
Research Costa Coffee's mission and values. Show that you understand their commitment to quality and customer service, and be ready to explain how you can embody these values in your role.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or managing team dynamics. Think of examples from your past experiences where you successfully resolved conflicts or improved team performance.
