At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a passionate team and make a real impact in your community.
- Qualifications: Strong leadership skills and experience in managing successful teams.
The predicted salary is between 39000 - 39000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager - Bristol Fieldfare Drive Thru employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where your contributions truly matter. As a Store Manager at our Bristol Fieldfare Drive Thru, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity to earn bonuses, all while leading a passionate team in a dynamic environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Bristol Fieldfare Drive Thru
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with Costa's values. We want to see your passion for progress and how you can drive that customer service culture!
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples of how you've developed teams or improved customer satisfaction. Numbers speak volumes, so don’t be shy about sharing them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Costa family. Let’s get you brewing success together!
We think you need these skills to ace Store Manager - Bristol Fieldfare Drive Thru
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV:Make sure your CV highlights your leadership experience and any achievements in team development. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Authentic:We’re all about bringing your real self to work, so don’t be afraid to show your personality in your application. Share your unique ingredients and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa's menu and values. Being able to discuss your favourite drinks and how they align with the brand will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven a positive customer service culture or improved team performance.
✨Understand the Community
Research the local area around Fieldfare Drive Thru. Be ready to discuss how you would engage with the community and attract new customers, demonstrating your commitment to building relationships.
✨Embrace the Company Culture
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to share how you embody these values in your work.