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For Companies At a Glance
- Tasks: Lead a team, train new baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports community initiatives.
- Qualifications: Looking for passionate leaders who can inspire and innovate in a fast-paced environment.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location) Â
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%Â
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
BM Norwich DT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BM Norwich DT
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to articulate why you love working in a café environment and how you can enhance the customer experience will set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat with Sapia.ai. Practice answering common interview questions concisely and confidently, as this initial interaction is crucial for making a good first impression.
We think you need these skills to ace BM Norwich DT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Team Leader at Costa Coffee. Emphasise any leadership roles or customer service experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you've successfully led a team or improved customer experiences in previous roles.
Prepare for the AI Chat: Familiarise yourself with the types of questions you might encounter during the initial chat with Sapia.ai. Think about your experiences and how they relate to the qualities Costa Coffee values, such as teamwork and creativity.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your ability to lead and inspire others. Prepare examples from your past experiences where you've successfully managed a team or taken on leadership roles, even in informal settings.
✨Highlight Your Training Abilities
Since training new Baristas is part of the role, be ready to discuss your approach to teaching and mentoring others. Think of specific instances where you've helped someone learn a new skill or improve their performance.
✨Emphasise Adaptability
Costa Coffee can get busy, so it's important to show that you can handle pressure and adapt to changing situations. Share examples of how you've thrived in fast-paced environments and maintained high standards under stress.