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- Tasks: Lead shifts and mentor baristas to create amazing coffee experiences.
- Company: A top coffee franchise in Birmingham with a focus on community impact.
- Benefits: Earn £12.57 per hour plus fantastic employee discounts.
- Other info: Be part of a vibrant team that values discipline, warmth, and trust.
- Why this job: Join us to inspire your team and make a difference in our coffee culture.
- Qualifications: Strong leadership skills and a passion for team development.
The predicted salary is between 12 - 16 £ per hour.
A leading coffee franchise located in Birmingham is seeking a dedicated Team Leader to manage shifts and mentor staff. You will ensure exceptional customer experiences while upholding our core values of discipline, warmth, and trust.
The ideal candidate will demonstrate strong leadership skills and a commitment to team development. This role offers competitive pay at £12.57 per hour plus excellent employee discounts.
Join us as we reimagine coffee experiences and positively impact our communities.
Team Leader | Barista Coach & Shift Champion in Birmingham employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader | Barista Coach & Shift Champion in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've mentored others or improved team performance. We want to see that passion for team development!
✨Tip Number 3
Be ready to demonstrate your customer service skills. Role-play scenarios where you handle difficult customers or train new staff. This will show us you can uphold our core values of discipline, warmth, and trust.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader | Barista Coach & Shift Champion in Birmingham
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for the coffee culture and how it aligns with our mission to reimagine coffee experiences.
Highlight Leadership Skills: As a Team Leader, we want to see your leadership skills in action. Use your application to showcase examples of how you've successfully managed teams or mentored others, demonstrating your commitment to team development and creating exceptional customer experiences.
Emphasise Our Core Values: Make sure to weave in our core values of discipline, warmth, and trust throughout your application. This will show us that you understand what we stand for and are ready to embody these values in your role as a Team Leader.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate to take that step!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and the overall coffee experience. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your capability as a Team Leader and your commitment to team development.
✨Emphasise Customer Experience
Be ready to discuss how you would ensure exceptional customer experiences. Share your ideas on creating a warm and welcoming environment, and how you would uphold the franchise's core values of discipline, warmth, and trust.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their training programmes for baristas or how they measure success in customer satisfaction.