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- Tasks: Support and maintain Microsoft D365 Finance and Operations while collaborating with tech teams.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, discounts, and private medical cover.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience with Microsoft Dynamics 365 and a passion for innovation.
- Other info: Be part of a diverse community that values progression and integrity.
The predicted salary is between 36000 - 60000 £ per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Our teams make a difference, whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
The Senior D365 Analyst will assist in the day-to-day support and maintenance of Microsoft D365 Finance and Operations, working closely with technology teams, business stakeholders, and our managed service partner.
So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do: Being a Senior D365 Analyst is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll:
- Support incident, problem, and event management for D365, escalating complex issues to senior team members or third-party providers.
- Assist with monitoring and maintaining D365 environments, including basic troubleshooting, maintenance and reporting.
- Provide first-line support for D365 users, resolving routine queries and requests.
- Help ensure compliance with Information Security, risk, SOX, and audit requirements by following established processes.
- Participate in testing and quality assurance activities for D365 releases.
Who you are: It’s your unique ingredients we’re interested in:
- Microsoft Dynamics 365 Finance and Operations
- Integrations developed on Azure services
- Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Senior D365 Analyst in Basildon employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior D365 Analyst in Basildon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into D365. Brush up on your knowledge of Microsoft Dynamics 365 Finance and Operations, and be ready to discuss how you can support incident management and compliance. Show them you mean business!
✨Tip Number 3
Don’t just apply – engage! When you submit your application through our website, follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Be yourself during the interview. Costa values diversity and unique perspectives, so let your personality shine through. Share your passion for coffee and how you can contribute to reimagining coffee experiences!
We think you need these skills to ace Senior D365 Analyst in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior D365 Analyst role. Highlight your experience with Microsoft Dynamics 365 Finance and Operations, and any relevant integrations you've worked on. We want to see how your unique skills can stir up success at Costa!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for coffee and how you can contribute to reimagining coffee experiences. Let us know why you're excited about this role and how your background aligns with our values.
Showcase Your Problem-Solving Skills: As a Senior D365 Analyst, you'll be tackling complex issues. In your application, give examples of how you've successfully resolved problems in past roles. We love seeing candidates who can think on their feet and bring solutions to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Costa community!
How to prepare for a job interview at Costa Coffee
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Finance and Operations. Be ready to discuss specific features, integrations, and how you've used them in past roles. This will show that you're not just familiar with the system but can also leverage it effectively.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous positions. Costa Coffee values those who can support incident and problem management, so think of scenarios where you successfully resolved a challenging situation or improved a process.
✨Understand the Company Culture
Familiarise yourself with Costa's values and community initiatives. Be ready to discuss how your personal values align with theirs, especially around diversity, equity, and inclusion. This will demonstrate that you're not just looking for a job, but a place where you can contribute meaningfully.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the challenges the D365 team is currently facing or how they measure success in this position. This shows your genuine interest and helps you gauge if it's the right fit for you.
