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- Tasks: Lead incident management and provide first-line support for Microsoft D365 Finance and Operations.
- Company: Join a leading coffee brand with a passion for innovation and teamwork.
- Benefits: Enjoy a hybrid work model, competitive salary, share investment plan, and strong pension scheme.
- Why this job: Make a real impact in a dynamic role while working with cutting-edge technology.
- Qualifications: Knowledge of Microsoft Dynamics 365, Azure services, and ITIL principles required.
The predicted salary is between 36000 - 60000 £ per year.
A leading coffee brand is seeking a D365 Support Manager to assist in the support and maintenance of Microsoft D365 Finance and Operations. This role involves leading incident management, providing first-line support, and collaborating with technology teams.
The ideal candidate will have a good knowledge of Microsoft Dynamics 365, Azure services, and ITIL principles.
The company offers a hybrid work model based in Basildon, along with competitive benefits including a share investment plan and a strong pension scheme.
D365 Support Manager — Hybrid Basildon (Azure, ITIL) employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Support Manager — Hybrid Basildon (Azure, ITIL)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft D365 or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL principles and Azure services knowledge. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience with D365.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share examples of how you've handled incident management or provided first-line support in past roles. Real-life stories make you memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace D365 Support Manager — Hybrid Basildon (Azure, ITIL)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft D365 and Azure services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the D365 Support Manager role. Share your passion for technology and how you can contribute to our team at StudySmarter.
Showcase Your ITIL Knowledge: Since ITIL principles are key for this role, make sure to mention any relevant certifications or experiences. We love seeing candidates who understand incident management and can bring that expertise to our coffee brand client.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Costa Coffee
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Finance and Operations. Be ready to discuss specific features, functionalities, and how you've used them in past roles. This will show that you're not just familiar with the software but can also leverage it effectively.
✨Understand ITIL Principles
Since the role involves incident management, it's crucial to have a solid grasp of ITIL principles. Prepare to explain how you've applied these principles in previous positions, particularly in managing incidents and ensuring service continuity.
✨Showcase Your Azure Knowledge
Familiarise yourself with Azure services relevant to D365. Be prepared to discuss how you've integrated Azure solutions in your work or how they can enhance the functionality of D365. This will demonstrate your technical prowess and ability to collaborate with technology teams.
✨Emphasise Team Collaboration
This role requires working closely with various technology teams. Think of examples where you've successfully collaborated with others to solve problems or improve processes. Highlighting your teamwork skills will show that you're a good fit for their hybrid work model.
