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- Tasks: Support and maintain Microsoft D365 Finance and Operations while collaborating with tech teams.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, discounts, and private medical cover.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience with Microsoft Dynamics 365 and Azure integrations is essential.
- Other info: Be part of a diverse community that values passion and progression.
The predicted salary is between 36000 - 60000 £ per year.
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Our teams make a difference, whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
As a Senior D365 Analyst, you will assist in the day-to-day support and maintenance of Microsoft D365 Finance and Operations, working closely with technology teams, business stakeholders, and our managed service partner.
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Support incident, problem, and event management for D365, escalating complex issues to senior team members or third-party providers.
- Assist with monitoring and maintaining D365 environments, including basic troubleshooting, maintenance and reporting.
- Provide first-line support for D365 users, resolving routine queries and requests.
- Help ensure compliance with Information Security, risk, SOX, and audit requirements by following established processes.
- Participate in testing and quality assurance activities for D365 releases.
Who you are:
It’s your unique ingredients we’re interested in: Microsoft Dynamics 365 Finance and Operations, Integrations developed on Azure services.
D365 Senior Analyst in Basildon employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Senior Analyst in Basildon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into D365 and Costa's values. Show us how your skills align with their mission of crafting amazing coffee experiences. We want to see your passion shine through!
✨Tip Number 3
Practice common interview questions, especially those related to problem-solving in tech. We know you can handle D365 issues, so let’s hear how you tackle challenges and support users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Costa community and making a difference.
We think you need these skills to ace D365 Senior Analyst in Basildon
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Mention how you connect with Costa's mission and values, and why you want to be part of the team that’s reimagining coffee experiences.
Highlight Relevant Experience: Make sure to showcase your experience with Microsoft Dynamics 365 Finance and Operations. We want to see how your skills align with the role, so don’t hold back on those specific projects or achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Costa Coffee
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Finance and Operations. Be ready to discuss specific features, integrations, and how they can benefit Costa Coffee. Showing that you understand the platform will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about incidents you've managed or problems you've solved related to D365. This will demonstrate your ability to handle the responsibilities of a Senior Analyst effectively.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's culture and values, such as 'Disciplined to Deliver' and 'Courage to Challenge'. Be ready to explain how your personal values align with theirs, and how you can contribute to their mission of reimagining coffee experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and future projects at Costa. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
