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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy a competitive pay rate, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your barista skills in a fun, inclusive environment that values your individuality.
- Qualifications: Looking for multi-taskers with a positive attitude and a passion for customer service.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista - Team Member employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Team Member
✨Tip Number 1
Familiarise yourself with Costa's menu and their coffee-making techniques. Being knowledgeable about their offerings will not only impress during your chat but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing past experiences where you made a positive impact on customers. This will highlight your ability to create smiles and memorable experiences, which is key for a Barista.
✨Tip Number 3
Showcase your teamwork abilities by discussing how you've successfully collaborated with others in previous roles. Costa values team players, so emphasising your collaborative spirit can set you apart.
✨Tip Number 4
Prepare to discuss how you handle challenges and multitasking. As a Barista, you'll need to juggle various tasks, so sharing examples of your problem-solving skills will demonstrate your readiness for the role.
We think you need these skills to ace Barista - Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks effectively.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before the initial chat via Sapia.ai, think about how you can demonstrate your key traits and skills. Be ready to answer questions about your experience, your approach to teamwork, and how you handle challenges.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of making it. Share any experiences you have with coffee preparation or customer service, as this will demonstrate your genuine interest in the role.
✨Emphasise Teamwork Skills
As a Barista, you'll be working closely with colleagues. Highlight your ability to work well in a team, share examples of past teamwork experiences, and how you contribute to a positive work environment.
✨Prepare for Customer Interaction
Since customer service is key in this role, think of ways to engage with customers. Prepare some anecdotes about how you've successfully handled customer queries or complaints in the past to showcase your people skills.
✨Demonstrate a Can-Do Attitude
Costa values a can-do attitude, so be ready to discuss how you approach challenges. Share specific examples where you've tackled difficult situations or learned new skills quickly, showing your adaptability and willingness to grow.
