At a Glance
- Tasks: Lead a team of baristas and ensure top-notch customer service at Costa Coffee.
- Company: Join the UK's number 1 coffee brand, Costa Coffee.
- Benefits: Competitive hourly wage and flexible working hours.
- Other info: Exciting opportunities for growth in a well-established company.
- Why this job: Be part of a thriving coffee culture and develop your leadership skills.
- Qualifications: Experience as a shift leader and a passion for customer service.
The predicted salary is between 27000 - 28000 € per year.
Join Costa Coffee Surbiton branch. Passion for customer service and excellence in standards is a must. Shift leader experience needed.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Fully flexible (early start would be 6am, latest finish 8pm)
Salary: £12.93 – £13.43 hourly
About Costa Coffee: Established, expanding and profitable business.
Barista supervisor employer: Costa Coffee
At Costa Coffee, we pride ourselves on being the number one leader in the UK coffee market, offering a vibrant work culture that values passion for customer service and excellence. As a Barista Supervisor at our Surbiton branch, you'll enjoy flexible scheduling, competitive pay, and ample opportunities for personal and professional growth within a supportive team environment. Join us to be part of an expanding and profitable business where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Barista supervisor
✨Tip Number 1
Make sure to showcase your passion for customer service during the interview. We want to see how you can elevate the customer experience at Costa Coffee, so think of examples where you've gone above and beyond!
✨Tip Number 2
Brush up on your shift leader experience! We need to know how you've managed teams in the past. Prepare some stories that highlight your leadership skills and how you’ve handled challenges.
✨Tip Number 3
Don’t forget to research Costa Coffee’s values and mission. We love candidates who align with our brand. Show us that you understand what makes us the number 1 coffee market leader in the UK!
✨Tip Number 4
Apply through our official website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa Coffee family. Let’s get brewing!
We think you need these skills to ace Barista supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how much you care about creating a great experience for our customers at Costa Coffee.
Highlight Relevant Experience:Make sure to emphasise any shift leader experience you have. We’re looking for someone who can lead a team effectively, so share examples of your leadership skills in your application.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the Barista Supervisor role.
Apply Online:Don’t forget to apply through our official Costa careers website! It’s the best way for us to receive your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a barista supervisor, you’ll need to show your passion for coffee. Brush up on different coffee types, brewing methods, and the Costa Coffee menu. Being able to discuss your favourite drinks and how to make them will impress the interviewers.
✨Showcase Your Leadership Skills
Since shift leader experience is required, be ready to share specific examples of how you've successfully led a team in the past. Talk about how you handled challenges, motivated your team, and ensured excellent customer service.
✨Demonstrate Customer Service Excellence
Costa Coffee prides itself on customer service, so prepare to discuss how you would handle difficult customers or busy shifts. Think of scenarios where you went above and beyond to ensure customer satisfaction.
✨Be Flexible and Ready to Adapt
With a fully flexible schedule, it’s important to convey your willingness to work various shifts. Share any previous experiences where you adapted to changing schedules or worked under pressure, as this will show your commitment to the role.