At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy a competitive pay rate, 50% food and drink discount, and a matched pension scheme.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Why this job: Be part of a vibrant team that values diversity and offers opportunities for personal growth.
- Qualifications: Looking for multi-taskers with a positive attitude and a love for customer interaction.
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day. And as a Barista, you can too.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
- Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Location: Unit 18 Malvern Retail Park, Roman Way, Malvern, GB-WOR WR14 1JQ UK
StudySmarter Expert Advice🤫
We think this is how you could land Barista malvern
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the importance they place on customer service will help you stand out during your initial chat.
✨Tip Number 2
Showcase your passion for coffee and customer service in your conversation. Share any relevant experiences or stories that highlight your ability to create a positive atmosphere for customers.
✨Tip Number 3
Demonstrate your multi-tasking skills by discussing how you've successfully managed multiple responsibilities in previous roles. This will align well with the fast-paced environment of a barista.
✨Tip Number 4
Be prepared to discuss how you embody the qualities Costa values, such as teamwork and a can-do attitude. Think of examples where you've worked collaboratively to achieve a common goal.
We think you need these skills to ace Barista malvern
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks effectively.
Craft a Personal Statement:Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of excellence and teamwork.
Prepare for the AI Chat:Before the initial chat via Sapia.ai, think about how your experiences relate to the key traits Costa Coffee is looking for. Be ready to answer questions about your approach to challenges and customer interactions.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
As a Barista, your love for coffee and the craft of making it is essential. Be prepared to share your favourite coffee experiences and what excites you about working in a coffee environment. This will demonstrate your enthusiasm and commitment to the role.
✨Emphasise Customer Service Skills
Costa Coffee values great customer service, so highlight any previous experience where you've excelled in this area. Share specific examples of how you've gone above and beyond to make customers happy, as this aligns with their mission of putting smiles on faces.
✨Demonstrate Teamwork
Being a Barista means working closely with colleagues. Talk about your ability to collaborate and support your team. Mention any past experiences where teamwork led to success, showing that you're a reliable team player who can contribute positively to the store's atmosphere.
✨Prepare for Casual Questions
The initial chat via Sapia.ai will include casual questions. Approach these with confidence and authenticity. Think about how your unique qualities align with Costa's values, and be ready to express how you can contribute to their culture of diversity and inclusion.
