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- Tasks: Lead a team of Baristas, ensuring smooth shifts and high standards.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community impact.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43 - £14.43 (dependant on store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro (Team Leader)
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you are a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to articulate why you love coffee and how you can enhance the customer experience will set you apart from other candidates who may not have the same enthusiasm.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Familiarise yourself with common interview questions and practice answering them in a concise and confident manner, as this will help you perform well in the initial screening process.
We think you need these skills to ace Barista Maestro (Team Leader)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Highlight your leadership skills and experience in your application to show you're the right fit.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead a team, train new staff, and maintain high standards in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully led teams or improved processes in previous roles.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your key traits and skills through your responses. Be ready to discuss your leadership style and how you handle busy periods.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee, as this will resonate well with Costa's brand values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others, especially in high-pressure situations.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on memorable customer experiences. Be ready to discuss how you would ensure high standards of service and how you've handled challenging customer interactions in previous roles.
✨Align with Company Values
Familiarise yourself with Costa's core values such as diversity, equity, and inclusion. During the interview, relate your personal values and experiences to these principles, demonstrating that you're a good cultural fit for the team.
