At a Glance
- Tasks: Lead a team, train new baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Other info: Start with a casual chat via AI to showcase your skills.
- Why this job: Be part of a diverse culture that values your unique contributions and community involvement.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
Costa Brierly Hill NEXT Merryhill SC, NEXT, Merry Hill Shopping Centre, Merry Hill, Birmingham, United Kingdom Req #84281
At Costa Coffee, we are what we craft. It\'s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93 per hour , rising with training to £13.43-£14.43 (dependant store location)
We\'re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
- Job Function (REQUIRED FIELD) Retail Operations - Team Leader
- Costa Brierly Hill NEXT Merryhill SC, NEXT, Merry Hill Shopping Centre, Merry Hill, Birmingham, United Kingdom
Barista Maestro Next MerryHill FT in Birmingham employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Team Leader at our Merry Hill location, you'll enjoy competitive pay, generous discounts, and access to our financial support fund, all while contributing to meaningful community initiatives through the Costa Foundation. Join us to grow your career in a dynamic environment where your leadership can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Barista Maestro Next MerryHill FT in Birmingham
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Brush up on your coffee knowledge! Being able to talk about different coffee types, brewing methods, and even crafting new recipes will show your passion for the role and your commitment to delivering excellence.
✨Tip Number 4
Be ready for a casual chat via Sapia.ai. This AI tool will assess your traits and skills, so practice answering common questions about teamwork, leadership, and customer service in a relaxed manner to make a great impression.
We think you need these skills to ace Barista Maestro Next MerryHill FT in Birmingham
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand what Costa Coffee is looking for in a Barista Maestro. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of Team Leader. Include any previous leadership roles, customer service experience, and your passion for coffee.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Costa Coffee and how you embody their values such as 'Passion for Progress' and 'Win with Warmth'.
Prepare for the AI Chat:Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your leadership qualities and problem-solving skills in your responses. Be ready to share examples from your past experiences that reflect the traits Costa is looking for.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, and motivated others to achieve their best.
✨Highlight Your Training Experience
Since training new Baristas is part of the role, be ready to discuss any previous experience you have in training or mentoring others. Emphasise your ability to communicate effectively and support team members in their development.
✨Prepare for Situational Questions
Expect questions that assess how you would handle busy periods or difficult situations. Think of specific scenarios where you maintained high standards under pressure and be ready to share those experiences.
