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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports community change.
- Qualifications: Looking for trustworthy leaders eager to learn and inspire their teams.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Barista Maestro /keyholder employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro /keyholder
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples where you've inspired or trained others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Be ready to share your favourite coffee recipes or experiences that highlight your enthusiasm for the industry, as this will resonate well with the hiring team.
✨Tip Number 4
Practice using the Sapia.ai tool. Since the initial chat will be through this AI-powered platform, get comfortable with answering questions concisely and confidently, ensuring you highlight your key skills relevant to the role.
We think you need these skills to ace Barista Maestro /keyholder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro. Familiarise yourself with the job description and think about how your skills and experiences align with what Costa Coffee is looking for.
Tailor Your CV: Craft your CV to highlight relevant experience in leadership, customer service, and coffee crafting. Use specific examples that demonstrate your ability to lead a team and maintain high standards, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for coffee and your commitment to creating memorable moments for customers. Mention your understanding of Costa's values and how you embody them in your work.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare by thinking about your responses to common questions related to teamwork, leadership, and problem-solving. Be authentic and let your personality shine through.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee culture, as this will resonate well with Costa's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others, especially in high-pressure situations.
✨Highlight Your Adaptability
Costa Coffee thrives in busy environments, so be ready to discuss how you handle stress and adapt to changing circumstances. Share specific instances where you've maintained high standards during peak times.
✨Emphasise Teamwork and Community Involvement
Costa values diversity and community support. Be prepared to talk about your experiences working in diverse teams and any initiatives you've been involved in that contribute to community welfare, aligning with Costa's mission.
