At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community initiatives.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
Costa Glasgow Fort SP, Glasgow Fort Shopping Park, Glasgow, Glasgow City, United Kingdom Req #83880
At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93 per hour , rising with training to £13.43-£14.43 (dependant store location)
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
- Job Function (REQUIRED FIELD) Retail Operations – Team Leader
- Costa Glasgow Fort SP, Glasgow Fort Shopping Park, Glasgow, Glasgow City, United Kingdom
#J-18808-Ljbffr
Barista Maestro Glasgow Fort employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro Glasgow Fort
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Think about specific situations where you trained others or managed busy shifts, as these experiences will resonate well with the role of Team Leader.
✨Tip Number 3
Be ready to discuss your passion for coffee and customer service. Research current coffee trends and be prepared to share your ideas on crafting new recipes or improving customer experiences, which will highlight your enthusiasm for the role.
✨Tip Number 4
Practice using the Sapia.ai tool before your chat. Familiarise yourself with the types of questions it may ask and think about how you can best showcase your skills and traits relevant to the Team Leader position at Costa.
We think you need these skills to ace Barista Maestro Glasgow Fort
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista Maestro. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Team Leader. Include any previous leadership roles, customer service experience, and your passion for coffee.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you embody the values of Costa Coffee and how you can contribute to the team.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your leadership qualities and problem-solving skills through your responses. Be ready to share examples from your past experiences.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or favourite recipes that highlight your enthusiasm, as this will resonate well with Costa's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, or trained new members to illustrate your capability.
✨Emphasise Customer Service Excellence
Costa prides itself on memorable customer experiences. Be ready to discuss how you would ensure high standards of service, even during busy periods, and share any relevant experiences where you went above and beyond for customers.
✨Align with Company Values
Familiarise yourself with Costa's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and work ethic to these principles to demonstrate that you're a good cultural fit.