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For Companies At a Glance
- Tasks: Lead a team, craft coffee, and create memorable experiences for customers.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support when needed.
- Why this job: Be part of a diverse culture that values your unique contributions and helps communities thrive.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others in a fast-paced environment.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, especially in high-pressure situations, so think of specific examples to share.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to articulate why you love coffee and how you can enhance the customer experience will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your ideas for crafting new recipes or improving existing ones. This role involves creativity, so having a few innovative ideas up your sleeve will demonstrate your enthusiasm and initiative.
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista Maestro. Pay attention to the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in coffee making or team leadership. Use specific examples to demonstrate how you've successfully managed a team or crafted exceptional coffee experiences.
Showcase Your Passion: Costa Coffee values passion for coffee and customer service. Make sure to convey your enthusiasm for the role and the brand in your application. Share any personal stories or experiences that highlight your love for coffee and community engagement.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can best express your skills and traits in a conversational manner. Practice answering common interview questions related to leadership and teamwork to feel more confident.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee, as this will resonate well with Costa Coffee's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on creating memorable moments for customers. Be ready to discuss how you have provided exceptional customer service in previous roles and how you plan to maintain high standards in this position.
✨Align with Company Values
Familiarise yourself with Costa Coffee's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles to demonstrate that you're a great cultural fit.
