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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community change.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI; human review ensures fairness in hiring.
At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93 per hour , rising with training to £13.43-£14.43 (dependant store location)
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
- Job Function (REQUIRED FIELD) Retail Operations – Team Leader
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Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight situations where you've successfully trained or mentored others, as this is crucial for the Team Leader role.
✨Tip Number 3
Prepare to discuss your passion for coffee and customer service. Being able to articulate your love for crafting beverages and creating memorable moments for customers will resonate well with the hiring team.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Practice answering common interview questions in a casual manner, as this will help you feel more comfortable and confident when responding to the AI tool.
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro at Costa Coffee. Familiarise yourself with the job description and think about how your skills and experiences align with their expectations.
Tailor Your CV: Craft your CV to highlight relevant experience in leadership, customer service, and coffee crafting. Use specific examples that demonstrate your ability to lead a team and maintain high standards, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for coffee and your commitment to creating memorable moments for customers. Mention your leadership style and how you can contribute to the team's success at Costa Coffee.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare by thinking about your responses to common questions related to teamwork, leadership, and problem-solving. Be authentic and let your personality shine through.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee culture, as this will resonate well with Costa's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and handled challenges.
✨Highlight Your Training Experience
Since training new Baristas is part of the role, be ready to discuss any previous experience you have in training or mentoring others. Emphasise your ability to communicate effectively and support team members in their development.
✨Emphasise Adaptability
Costa Coffee operates in a fast-paced environment, so it's important to demonstrate your ability to adapt to changing situations. Share examples of how you've managed busy periods or unexpected challenges while maintaining high standards.
