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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Be part of a diverse culture that values your unique contributions and community involvement.
- Qualifications: Looking for trustworthy leaders eager to learn and inspire their teams.
- Other info: Start with a casual chat via AI to showcase your skills.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the initial chat and demonstrate that you're a good fit for the team.
✨Tip Number 2
Prepare to showcase your leadership skills. Think of specific examples where you've successfully led a team or trained others, as this role requires someone who can inspire and guide fellow Baristas.
✨Tip Number 3
Brush up on your coffee knowledge! Being able to discuss different coffee types, brewing methods, and even crafting new recipes will show your passion for the role and impress your interviewers.
✨Tip Number 4
Be ready for a casual chat via Sapia.ai. This AI tool assesses key traits, so practice answering common questions about teamwork, problem-solving, and customer service in a relaxed manner to make a great impression.
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro. Familiarise yourself with the job description and think about how your skills and experiences align with what Costa Coffee is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in leadership, customer service, and coffee preparation. Use specific examples that demonstrate your ability to lead a team and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your leadership skills. Mention why you want to work at Costa Coffee and how you can contribute to their values and community initiatives.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, practice answering common interview questions related to teamwork, leadership, and customer service. Be ready to showcase your personality and enthusiasm for the role.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
As a Barista Maestro, your love for coffee should shine through. Be prepared to discuss your favourite coffee blends, brewing methods, and any unique recipes you've crafted. This will demonstrate your enthusiasm and knowledge about the product.
✨Highlight Leadership Skills
Since this role involves leading a team, share examples of your previous leadership experiences. Talk about how you've motivated others, handled busy shifts, or trained new staff. This will show that you're ready to take on the responsibilities of a Team Leader.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and challenges. Think of scenarios where you've had to maintain high standards during busy periods or resolve conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Customer Service Skills
Costa Coffee values memorable moments for customers. Be ready to discuss how you've provided excellent customer service in the past. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns with their core values.
