At a Glance
- Tasks: Lead a team of baristas, craft amazing coffee, and create memorable customer experiences.
- Company: Join Costa Coffee, a global brand dedicated to quality and community.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and fosters growth.
- Qualifications: No prior experience needed; just bring your passion for coffee and teamwork!
- Other info: Explore more perks and opportunities for personal development at Costa.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay of£12.33 – 13.33per hour, rising with training to £12.83-13.83 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perkshere: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
For any reasonable adjustments and general queries, please get in touch with
Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Show your passion for coffee! When you engage with us, make sure to express your love for crafting the perfect cup and how you enjoy creating memorable moments for customers. This enthusiasm can set you apart from other candidates.
✨Tip Number 2
Highlight your leadership skills. As a Team Leader, we value those who can inspire and motivate their team. Share specific examples of how you've successfully led a team in the past, whether in a coffee shop or another setting.
✨Tip Number 3
Familiarize yourself with our values. We take pride in our culture and values like 'Disciplined to Deliver' and 'Win with Warmth'. Reflect on how your personal values align with ours and be ready to discuss this during your interactions with us.
✨Tip Number 4
Network within the coffee community. Attend local coffee events or workshops to meet others in the industry. Building connections can provide valuable insights and may even lead to recommendations for your application with us.
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Barista Maestro position. Understand the key responsibilities and the qualities Costa Coffee is looking for in a team leader.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in the coffee industry or leadership roles. Showcase your skills in customer service, team management, and your passion for coffee.
Showcase Your Personality: Costa Coffee values authenticity and diversity. Make sure to convey your personality in your application. Share anecdotes that reflect your passion for coffee and your ability to create memorable moments for customers.
Tailor Your Application: Customize your CV and cover letter specifically for the Barista Maestro role. Use keywords from the job description and align your experiences with the company's values such as 'Passion for Progress' and 'Win with Warmth'.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
As a Barista Maestro, it's essential to demonstrate your love for coffee and the craft of making it. Share your experiences with different coffee beans, brewing methods, and any unique creations you've made. This will show your dedication to the role.
✨Emphasize Leadership Skills
Since this position is a Team Leader role, highlight your leadership experience. Discuss how you've successfully managed a team in the past, resolved conflicts, and motivated others to achieve their best. Use specific examples to illustrate your points.
✨Align with Company Values
Costa Coffee values diversity, equity, and inclusion. Make sure to express your alignment with these values during the interview. Share examples of how you've contributed to a positive team culture and supported inclusivity in previous roles.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle customer service challenges. Prepare by thinking of scenarios where you had to think on your feet or manage difficult situations effectively.