At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports community initiatives.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependent on store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista Maestro - 30hrs employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro - 30hrs
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you share their passion for creating a positive workplace.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples where you've inspired or trained others.
✨Tip Number 3
Showcase your knowledge of coffee and beverage crafting. Being able to talk about different coffee types, brewing methods, and even your own recipe ideas can set you apart as a candidate who is genuinely passionate about the role.
✨Tip Number 4
Be ready for the casual chat via Sapia.ai. This is your chance to express your personality and enthusiasm for the role, so approach it with confidence and be yourself to make a memorable impression.
We think you need these skills to ace Barista Maestro - 30hrs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista Maestro. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Team Leader. Include any previous leadership roles, customer service experience, and your passion for coffee.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Costa Coffee and how you embody their values such as 'Passion for Progress' and 'Win with Warmth'.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your leadership qualities and problem-solving skills through your responses. Practice answering common interview questions related to teamwork and customer service.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or favourite recipes that highlight your enthusiasm, as this will resonate well with Costa's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and handled challenges.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on memorable customer experiences. Be ready to discuss how you would ensure high standards of service, perhaps by sharing a time when you went above and beyond for a customer.
✨Prepare for Scenario Questions
Expect questions about handling busy periods or training new staff. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and ability to keep calm under pressure.