At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports community initiatives.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It\βs about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.So, why Costa? Starting pay Β£12.93 β Β£13.93 per hour , rising with training to Β£13.43-Β£14.43 (dependant store location)We\βre a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:Access to the Coca-Cola share scheme including matched contributions50% discount on all your favourite food and drinks in Costa owned storesA smart pension that is matched up to an amazing 10%The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressureWe\βre passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.We may be a global brand, but we haven\βt forgotten our roots. That\βs where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.What you\βll do Being a Team Leader means so much more than leading (even though that\βs still pretty important). It\βs your chance to step up to the plate β which means you\βll be:Creating smooth shifts even in busy periodsTraining and accrediting new BaristasStirring up success for yourself and your teamCrafting new recipes to energise your teamKeeping standards high, from excellent espressos to monthly coffee excellence scoresWho you are We\βre interested in your unique ingredients:An example setter, someone we can put our trust in to keep everything running smoothlyA leader, ready to take on new responsibilities within the teamA learner, who can turn their knowledge into steaming hot ideasWhen you apply, you\βll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role\βs requirements. Don\βt worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.comReimagining coffee experiences to make a difference We\βve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there\βs never been a better time to join us.Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.\β
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Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Barista Maestro
β¨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
β¨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
β¨Tip Number 3
Showcase your passion for coffee and customer service. Be ready to share your favourite coffee recipes or experiences that illustrate your enthusiasm for crafting memorable moments for customers, as this aligns perfectly with the role.
β¨Tip Number 4
Practice using the Sapia.ai tool before your chat. Familiarising yourself with AI-driven assessments can help you feel more comfortable and confident when answering questions, ensuring you present your best self during the initial screening.
We think you need these skills to ace Barista Maestro
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro at Costa Coffee. Familiarise yourself with their values and what they expect from a team leader.
Tailor Your CV: Highlight your relevant experience in the coffee industry or any leadership roles you've held. Use specific examples that demonstrate your ability to lead a team and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and leadership. Mention how your personal values align with Costa's commitment to diversity, equity, and inclusion.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can showcase your skills and traits relevant to the role. Be ready to answer questions about your leadership style and how you handle busy periods.
How to prepare for a job interview at Costa Coffee
β¨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee, as this will resonate well with Costa's brand values.
β¨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others, especially in high-pressure situations.
β¨Emphasise Customer Service Excellence
Costa Coffee prides itself on memorable customer experiences. Be ready to discuss how you would ensure high standards of service and how you've handled challenging customer interactions in previous roles.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle busy shifts. Think about how you would manage a hectic period while maintaining quality and team morale, and be ready to share your strategies.